Frequently asked questions
Everything people actually want to know before downloading WhatsLove — voice matching, safety, pricing, data, and account management.
Getting started
What is WhatsLove?
WhatsLove is a voice-first dating app. Instead of swiping on photos, you record a short verified voice profile and the AI matches you with people whose tone, energy, and personality are actually compatible with yours. The full app is free; a one-time Lifetime Founder upgrade unlocks unlimited premium features.
Is WhatsLove really free?
Yes. The full app — voice profile, voice messages, AI matching, and the SOS safety button — is free forever. No credit card, no trial, no hidden tier. The optional Lifetime Founder upgrade is a one-time purchase that unlocks unlimited SuperVoice messages and every future premium feature.
Which devices does WhatsLove support?
WhatsLove is available on iPhone via the Apple App Store and on Android via Google Play. The same account works across both platforms.
How do I sign up?
Download the app, record a short voice profile (about 20 seconds), pass voice verification, and you're matching the same day. There is no swiping, no questionnaire, and no photo-first onboarding.
Voice & matching
How does voice matching work?
You record a short voice profile. The AI analyses tone, pace, energy, warmth, and personality cues, then ranks people you're genuinely compatible with — not the people who happen to be photogenic. Hearing someone's voice is a stronger predictor of attraction than any photo.
Why does WhatsLove require voice verification?
Mandatory voice verification confirms a real human is behind every profile. It blocks bots, catfishing, AI-cloned profiles, and recycled photos — three of the biggest problems on swipe-based apps. Verification takes under a minute and only happens once.
What is SuperVoice™?
SuperVoice lets you send a voice message of up to 30 seconds to anyone before matching. They hear your real voice, energy, and warmth — then choose to match with the real you. Free users get 3 SuperVoice messages per day; Founders get unlimited.
Can I use WhatsLove without showing photos?
Yes. Photos are optional. Many users start with voice-only profiles because matches are driven by personality, not appearance. You can add a photo later if you want — your match rate doesn't depend on it.
Safety & privacy
How does the SOS safety feature work?
One tap on the discreet SOS button sends your live GPS location to up to three trusted contacts you choose during setup, with a pre-written emergency message in their language. SOS uses your phone's native WhatsApp or SMS — your contacts don't need to install WhatsLove.
Is my voice data safe?
Voice samples are encrypted in transit and at rest, stored only for matching, and never sold or shared with advertisers. You can delete your voice data and your account at any time from inside the app — the deletion is immediate and irreversible.
How does WhatsLove protect women on the platform?
Three layers: mandatory voice verification (which alone eliminates the vast majority of catfishing and bot accounts), the built-in SOS button for any in-person meeting, and proactive moderation of safety reports. Anyone violating safety policy is removed immediately and permanently.
Is WhatsLove available to people under 18?
No. WhatsLove is 18+ only. Age is verified at signup and we have a zero-tolerance policy on minor accounts — any suspected minor is removed immediately and reported in line with CSAE prevention standards.
How is my data handled in the EU and the UK?
WhatsLove is GDPR-compliant. You have the right to access, correct, export, and delete your data at any time. Requests are handled inside the app or via support — no friction, no waiting.
Pricing & the Founder programme
What does the Lifetime Founder upgrade unlock?
Founders get unlimited SuperVoice messages, priority matching, an exclusive Founder badge, and lifetime access to every premium feature WhatsLove ever launches — for one payment, never a subscription.
How is the Founder price 50% off?
Each country has 1,000 Founder spots total. The first 500 are only available at 50% off through a verified Founder Partner referral link from your country — the remaining 500 are full price, direct. The public site always shows the full price; the discount requires a partner link.
How do I find a Founder Partner in my country?
Find someone in your community already sharing their WhatsLove referral link — partners post in social channels, podcasts, and creator communities. If your country still has no partner, you can apply to become one yourself at whatslove.app/partner.
Can I get a refund on the Lifetime Founder?
Yes — 30-day money-back guarantee, no questions asked. Email support and we refund in full. After 30 days the Founder benefits remain active for life, but the purchase is final.
Are there subscriptions?
No. WhatsLove is free or one-time Lifetime Founder. There are no monthly fees, no auto-renewals, and no surprise charges. Optional in-app credit packs exist for some power-user features but are never required.
Account & support
How do I delete my account?
Open Settings → Account → Delete account inside the app. Your profile, voice data, and matches are removed within 24 hours. If you also bought the Lifetime Founder, your purchase record is retained only as long as legally required for accounting.
How do I contact support?
Use the in-app help screen or email the team directly at hello@whatslove.app. The team typically responds within one business day.
Does WhatsLove work outside the EU and the US?
Yes. WhatsLove is available worldwide on the App Store and Google Play. Voice matching works in any language; the app interface is currently localized in English, Italian, Spanish, French, German, Portuguese, Japanese, and Chinese.